IBS Intelligence: AI adoption brings new governance challenges for financial services

A recent IBS Intelligence’s article considers why Artificial intelligence (AI) is set to play an increasingly significant role in retail financial services – and why growing adoption is bringing heightened scrutiny around governance, accountability and risk management.  Recent commentary on the future of retail financial services explores how AI could reshape the sector through 2030 and beyond. The review found that one in five […]

European Business Magazine: What the FCA’s Mills Review means for firms embracing AI

Recently featured in European Business Magazine, TCC and Momenta CEO Joe Norburn explores why the FCA’s Mills Review offers valuable insight into how artificial intelligence could reshape financial services and what firms should be doing now to prepare.  The FCA’s Mills Review examines how AI may transform retail financial services by 2030 while highlighting the governance, accountability […]

Citywire: Platforms tighten AML controls as FCA expectations rise

A recent Citywire article highlights how investment platforms are strengthening anti-money laundering (AML) controls as regulatory scrutiny increases. More firms are moving away from relying solely on advisers for customer due diligence and are introducing their own identity verification and AML screening processes.   The article points to SS&C Hubwise’s move to a non-reliance model, reflecting a wider […]

FPS: Fragmented financial crime oversight creates risks

The scale and complexity of the threat continue to grow. The Office for National Statistics estimated around 4.2 million fraud incidents in the year ending March 2025, a 31% increase on the previous year.  Momenta’s CEO, Joe Norburn, has been featured in the Fraud Prevention Summit article, highlighting how fragmented financial crime oversight is creating new risks for […]

Business & Accountancy Daily: Fragmented controls raise financial crime risk for firms

Recently featured in Business & Accountancy Daily, Joe Norburn, CEO at TCC Group (TCC & Momenta), highlights how financial crime has evolved beyond a compliance function into a system-wide operational challenge. As fraud, scams and money laundering become increasingly interconnected, many firms continue to manage risk through fragmented structures, with some teams operating across disconnected […]

European Business Magazine: Financial crime needs a team sport approach

Recently featured in European Business Magazine, Joe Norburn, CEO at TCC Group (TCC & Momenta), highlights that financial crime is no longer a siloed compliance issue but a system-wide risk. As fraud, scams and money laundering become increasingly interconnected, firms are still responding through fragmented operating models, with responsibility split across teams, systems and data. […]

IFA: The FCA’s Consumer Duty challenge is changing shape

In a recent feature in IFA Magazine, Joe Norburn, CEO at TCC Group(TCC, Recordsure and Momenta), highlights how the FCA’s Consumer Duty is moving beyond initial implementation and becoming embedded within business-as-usual operations. As regulatory expectations mature, firms are now required to demonstrate how they are continuously delivering, monitoring and improving customer outcomes in practice.  The challenge is increasingly operational, with firms […]

European Business Magazine: Finance Is Scaling AI Fast — Now It Has to Prove It’s Under Control

Recently featured in European Business Magazine, Joe Norburn, CEO at TCC Group (TCC, Recordsure and Momenta)  says financial services firms are rapidly adopting AI across core operations, driven by efficiency and commercial pressure rather than regulatory certainty. While regulators such as the FCA support innovation, firms are increasingly expected to prove they can maintain oversight, […]

AM–Online offers industry experts’ reaction to the FCA motor finance redress scheme

AM–Online has featured commentary from Joe Norburn, CEO of TCC Group (TCC, Momenta and Recordsure), in its article “NFDA, FLA and experts react to FCA redress scheme”.   The FCA has confirmed its final motor finance redress scheme will run as two parallel exercises, covering agreements from 2007–2014 and 2014–2024, prompting lenders and dealers to review the detailed rules […]