What’s the role?

We are looking to connect with Banking/Financial service professionals who are interested in being part of a high-performing, customer-focused and passionate culture to build a simpler, relationship with their customers. We welcome you to express your interest and learn more about our opportunities.


The roles are ongoing contract roles working within a fast-paced environment, managing high-volume complex calls.

As a Collections Officer, you will ensure that account arrears and credit losses are minimised through the provision of professional solution-driven collection activities while maintaining positive relationships with customers.

  • High-volume collection calls
  • Receipting and processing payments
  • Repayment negotiations
  • Strong understanding of credit policy and compliance

Skills & Experience required:

  • A background in Collections/Complaints or hardship positions will be required for these positions
  • Highly organised with the ability to work as a team player
  • Solution focused with strong negotiation and communication skills
  • Dedicated and reliable

Tell me more

  • Location: Sydney/ Melbourne
  • Rate: TBC
  • Work Pattern: Full time - Monday to Friday
  • Start Dates: TBC
  • Duration: TBC