What’s the role?
The role involves the set-up, implementation, and growth of key strategies to maximize market opportunities.
Your day-to-day activities
- Finacle techno-functional development & deployment through client customizations.
- Problem analysis and impact analysis of the issues reported.
- Simulate the issue, troubleshoot the problem, data correction and root cause analysis.
- Finalize workaround / approach for issue resolution.
- Test fix / work around / solution for an issue and provide explanation to Bank’s team.
- Providing simple SQL extracts on need basis.
- Data correction of any kind.
- Provide support to Bank’s team to move the fixes to production environment.
- Providing support to Bank’s team for services monitoring/infrastructure.
- Co-ordinate with the offshore L3 team for product fixes.
- Provide support for any issues during EOD execution.
- Managing UAT environment (Non-Prod) and keep it up to date for regular testing purpose.
- All the standard procedures and controls are documented for audit requirements
- Simulate EOM / EOQ / EOY in UAT before the actual run to anticipate the issues
- Minimum 3+ years 0f experience in providing techno-functional support/development
- Must have 2 yrs of finnacle implementation experience
- Should be able to connect and resolve issues raised by stakeholders
- Have clear understanding of implementation / support protocols
- Innovation mindset on continuous
skills and experience
- Technical Graduation / Diploma
- Very good communication skills
- Customer Service orientation
To express your interest in this opportunity, don’t delay; please click apply now.
Tell me more
- Location: Hyderabad
- Rate: Dependent on experience
- Work Pattern: Full time
- Start Dates: ASAP
- Duration: 1 Year +