What ´s the role? 

Our client, a Big 4 Bank is currently seeking Operations Analysts to join a Fee for no service project. In order to be succesful in this role, you will need to demostrate strong experience in supporting a team, organisational skills and an analytical midnset.

Key Responsabilities:

You will be responsible for providing support to Service Fee Review and Remediation by:

  • Carry out the Service Fee review in line with Service Fee Review and Remediation priorities
  • Verify and validate the completeness of case files in line with the prescribed process guidance
  • Achieve or exceed performance targets in relation to quality and productivity for cases allocated
  • Investigate and document discrepancies identified
  • Working as a member of a team to ensure personal and team objectives and service standards are consistently achieved
  • Provide input in the end to end Service Fee  process
  • Support a specific financial services investigation providing support to a high level of accuracy
Skills and experience required:
  • 1-2 year of experience in a Financial Services/Banking environment.
  • Remediation experience will be highly regarded
  • Strong interpersonal skills
  • High attention to detail


To express your interest in this opportunity, don’t delay; please click apply now.

Tell me more

  • Location: Sydney CBD
  • Rate: $350 pd + super
  • Work Pattern: Standard business hours
  • Start Dates: ASAP
  • Duration: 12 months contract