What’s the role?

We are currently recruiting for a senior administrator to join an exciting project with HSBC Bank in Kowloon.

Your day-to-day activities

  • Performing all administrative work including enrolment, contribution, termination and switching for mandatory provident fund and occupational retirement schemes ordinance schemes.
  • Preparing regular reports to clients, members, and regulators.
  • Liaising with internal and external clients including employers and external trustees to resolve client requests or enquiries.
  • Assisting to conduct system enhancement user acceptance tests.
  • Ensuring delivery of accurate and timely data inputs.
  • Ensuring compliance with legislation, trust deed, policy, and procedures.
  • Recommending revision to procedures due to system and legislative changes
  • Streamlining processes to improve efficiency.
  • Assisting officers to complete various ad-hoc projects as assigned and serve as cross support for other teams within member services as needed.
  • Achieving service level agreements.

Skills & Experience required:

  • Administration experience in a financial services environment.
  • The ability to work as part of a motivated team.
  • The ability to support and guide colleagues.
  • To have an awareness of the market for investment products.
  • The ability to work to tight deadlines with changing priorities.
  • Attention to detail whilst maintaining high volume of work.
  • Excellent communication skills, both verbal and written, together with excellent customer focus.
  • Excellent organisation skills.

Next steps:

To express your interest in this opportunity, don’t delay; please click apply now.

Tell me more

  • Location: South West Kowloon
  • Rate: 15,000 HKD per month
  • Work Pattern: Standard business hours
  • Start Dates: ASAP
  • Duration: 6 months with the chance of extension