Momenta was selected by the client as the exclusive supplier to provide operational support and oversight for a new project, handling enquiries and complaints from customers regarding Discretionary Commission Arrangements on Motor Finance agreements.
Major UK Bank KYC Remediation Programme
May York2025-02-04T13:17:57+00:00Momenta was selected by the client as the exclusive supplier to provide operational support and oversight for a new project, handling enquiries and complaints from customers regarding Discretionary Commission Arrangements on Motor Finance agreements.
Financial Crime Remediation – Managed Service
May York2025-02-04T13:20:16+00:00Momenta was selected by the client as the exclusive supplier to provide operational support and oversight for a new project, handling enquiries and complaints from customers regarding Discretionary Commission Arrangements on Motor Finance agreements.
Digital Challenger Bank Complex Financial Crime Remediation
May York2025-02-04T13:21:34+00:00Momenta was selected by the client as the exclusive supplier to provide operational support and oversight for a new project, handling enquiries and complaints from customers regarding Discretionary Commission Arrangements on Motor Finance agreements.
Motor Finance Borrowers In Financial Difficulty (BiFD)
May York2025-02-04T13:22:47+00:00Momenta was selected by the client as the exclusive supplier to provide operational support and oversight for a new project, handling enquiries and complaints from customers regarding Discretionary Commission Arrangements on Motor Finance agreements.
Motor Finance Discretionary Commission Arrangement (DCA) Claims
Marketing2025-02-04T13:23:50+00:00Momenta was selected by the client as the exclusive supplier to provide operational support and oversight for a new project, handling enquiries and complaints from customers regarding Discretionary Commission Arrangements on Motor Finance agreements.
Big 4 Australian Bank Customer Call Centre
Marketing2025-02-04T13:25:06+00:00Momenta were tasked by the Bank’s Direct Channels division to significantly reduce inbound customer call wait times across their Australian markets. To do so required a rapid implementation of a large-scale call handling team to work a 7 days/week shift pattern.
Major Global Bank – Transaction Monitoring Program
Marketing2025-02-04T14:59:50+00:00Momenta were tasked to conduct a major transaction monitoring backlog and large-scale remediation program for a bank to be established at short notice.
Key resource for LIBOR transition
Marketing2025-02-04T15:01:27+00:00Momenta were tasked by a bank to resource a Project Manager with key LIBOR to ensure a smooth transition in accordance with key regulatory or policy requirements.
Supplying resource for a Remediation project
Marketing2025-02-04T15:02:08+00:00Momenta were requested to supply a team to cover the overhaul, management, and support of a 7 workstream plan working on current processes and past business review.