Momenta recently ran a poll asking heads of collections departments, what are some of the biggest challenges they believe lenders will face during their COVID bounce-back loan collection efforts.

The results were revealing and gave a potentially worrying outlook for the challenges still to come. They also gave a clear indication where the focus must be for banks and other lending companies as the UK prepares for a potentially difficult and uncertain winter period.

Download our infographic to discover the key results and concerns highlighted during this research.