A GLOBAL POWER AND ENGINEERING COMPANY A STRATEGIC REVIEW OF SALES PERFORMANCE
The task A strategic review of sales performance in one of its major divisions prompted this global power and engineering industry player to review the ski ls levels and commercial acumen of its sales people and provide them with a range of tools and techniques to improve performance and consistency across the team. The requirement […]
A CENTRAL GOVERNMENT DEPARTMENT PROCUREMENT DIVISION
The task The Procurement Division of a key central government department required an interim Chief Procurement Officer and Commercial Delivery Director to lead and provide strategic direction through a complex period of transformation; the overa l aim of which is to ultimately deliver £4 bi lion worth of cost savings. The position oversaw the spend […]
A BIG 4 AUSTRALIAN BANK FINANCIAL CRIME PROJECT
The task Momenta were initialy tasked to resource for 20 Financial Crime Analysts within 5 working days for a new client. The expectation was to fulfil these roles quickly, and ensure they could a l commence on the same day together for training. The solution Due to the tight timescales, Momenta were required to interview […]
A BIG 4 AUSTRALIAN BANK A SHORTAGE OF COMPLIANCE AND PRE-VET RESOURCE
The task To source, assess, interview and on-board associates within a 2.5-week timeframe from the initial resource request. The Bank had a ski ls shortage of compliance assurance analysts as we l as gaps in their pre-vetting teams whose role was to conduct comprehensive checks across a l the financial advisors within the Bank’s advice […]
WEALTH MANAGEMENT COMPANY
The task When the Regulator, as a result of thematic review activity, highlighted serious risks for investors in Unregulated Colective Investment Scheme (UCIS) funds we were caled upon to assist with a series of investigations to establish the extent of exposure, and risk, within businesses that made up the wealth management division of our client, […]
Key resource for LIBOR transition
What they needed Momenta were tasked by a bank to resource a Project Manager with key LIBOR to ensure a smooth transition in accordance with key regulatory or policy requirements. One of the client’s biggest challenges was that of re-papering and fallback language. As the new RPR’s are calculated differently from LIBOR, contracts created under […]
Big 4 Australian Bank Customer Call Centre
What they needed The Bank’s Direct Channels division wanted to significantly reduce inbound customer call wait times across their Australian markets. To do so required a rapid implementation of a large-scale call handling team to work a 7 days/week shift pattern. How we helped Momenta were requested to supply a team of x55 Customer Care […]
Motor Finance Discretionary Commission Arrangement (DCA) Claims
What they needed In December 2023, Momenta was selected by the client as the exclusive supplier to provide operational support and oversight for a new project, handling enquiries and complaints from customers regarding Discretionary Commission Arrangements on Motor Finance agreements. How we helped The Momenta team worked to source and select candidates from our existing […]
Navigating Collections Challenges: Momenta Group’s Expertise in Collections Solutions
In a fast-paced and unpredictable economic landscape, we have seen unprecedented challenges for both businesses and their customers. In the wake of the Covid 19 pandemic, various geopolitical emergencies and a subsequent cost of living crisis, it has never been more important for lenders to ensure they have the right strategy in place to support […]
