Tech & Automation

Technology

At Momenta Group, we’re dedicated to enhancing your operations with the latest advancements in technology and automation. By partnering with top technology providers, we bring you innovative solutions designed to streamline your processes and boost efficiency. Our cutting-edge AI and intelligent automation solutions supercharge your workflow and reduce manual effort. With our advanced robotic process automation (RPA) platform, you can design and transform your operations with efficiency and precision.

Our Process

We collaborate with leading tech experts to deploy customised cutting-edge technologies that meet your specific needs, helping you stay ahead in your industry. We can assemble a team to build almost anything, no matter how specialised. 

Automation

We unleash the power of automation to accelerate your team’s productivity and enhance value delivery effortlessly with our intuitive interface and customisable workflows. 

Customer Service AI

Our AI-powered tools assist your agents in providing fast, compliant, and empathetic customer service experiences that set your business apart.

AI Email Assist

We transform your email handling process with AI, which efficiently sorts, translates, summarises, and prioritises emails with unparalleled accuracy and speed.

Benefits to You

With advanced analytics and real-time monitoring, you will experience exponential gains in productivity, compliance, and customer satisfaction. Our solutions allow you to reap the benets of automation while maintaining a human touch in customer interactions.
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Conversational AI

Our advanced chatbots and interactive capabilities understand and generate human language for seamless communication. With AI-powered chatbots, you can improve customer engagement and increase revenue through personalised interactions

Practical Applications

Advanced Chatbots

Our subscription-based chatbots deliver swift responses across a wide range of topics.

AI-Powered Search Engine

We enhance your search experiences for lightning-fast and accurate results

Conversational (BI) Apps

Our AI-driven data analytics provide interactive visualisations that transform decision-making

Our Approach

1

Expert Teams

Providing your staff with the tools and training needed to excel.

2

Optimised Workflows

Enhancing efficiency through streamlined processes.

3

Innovative Technology

Utilising cutting-edge AI and automation to achieve outstanding results.

Our technology and tailored solutions deliver significant gains in productivity, compliance, and customer satisfaction. At Momenta, we discover, build, and resource technology solutions that improve your operations through Human-Centric AI and Intelligent Automation.

Why Choose Momenta?

Choosing Momenta means partnering with a team that understands operational challenges. Our expertise, innovative solutions, and commitment to excellence ensure that your organisation can navigate these challenges effectively and achieve its goals. We are dedicated to helping you improve compliance, enhance customer satisfaction, and optimise operational efficiency through tailored, technology-driven solutions.

Service Lines We Support

Claims & Remediation

Claims & Remediation

Processing claims, correcting errors, and implementing remediation plans to ensure compliance and customer satisfaction.

Collections & Recovery

Collections & Recovery

Using ethical and effective strategies to manage overdue accounts, support vulnerable borrowers, and recover outstanding debts while maintaining positive customer relationships.

Complaints Management

Complaints Management

Handling customer grievances promptly and effectively, ensuring regulatory compliance and safeguarding your consumer reputation.

Financial Crime

Financial Crime

Detecting, preventing, and managing financial crime risks, including compliance with anti-money laundering (AML) regulations and safeguarding financial integrity.
At Momenta Group, we have spent over 30 years working behind the scenes as a seamless extension of some of the world’s largest companies, expanding, supporting, and innovating their daily operations.
Contact Us

About

Services

Services lines

Markets

Get in touch

  • 18 King William St, London EC4N 7BP

  • +44 (0) 20 7374 6600
  • Level 24, Tower 3, International Towers Sydney, 300 Barangaroo Avenue, Sydney, 2000

  • +61 (0) 2 8871 8800
  • info@momentagroup.com

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