Senior Manager Financial Crime & Fraud Operations - Senior Manager Financial Crime & Fraud Operations

What's the Role?

Our client is seeking an experienced and forward-thinking Financial Crime Operations leader to support their First Line of Defence (1LoD) Financial Crime Operations teams. This role will play a critical part in overseeing the Bank’s end-to-end financial crime controls across client onboarding, ongoing due diligence, transaction monitoring, and screening, and will act as a key deputy to the Director of Financial Crime Operations.

You will bring a strategic mindset and hands-on experience in designing and managing operational frameworks for high-risk and complex client segments such as Non-Bank Financial Institutions (NBFIs), Payment Firms, and FinTechs within a regulated banking environment. You will be passionate about operational resilience, scalable control design, and building high-performing teams.

The right candidate thrives in fast-paced, collaborative environments, is comfortable challenging the status quo, and demonstrates a deep understanding of financial crime risks, controls, and regulatory expectations across the entire client lifecycle.

Location

Central London – 3 days per week in-office

Rate

£125,000 - £135,000 base salary + Package + Benefits

Hours

Standard Business Hours

Start

ASAP

Duration

Permanent

Responsibilities

Support the Director of Financial Crime Operations in overseeing theBank’s 1LoD Financial Crime Operations departments, ensuring alignment to internal risk appetite, regulatory obligations, and customer outcomes.
Provide oversight of operational workflows, SLAs, controls, QA expectations, and case escalations across:
Client Onboarding and Customer Due Diligence (CDD)
Ongoing Monitoring and Periodic Reviews
Transaction Monitoring and Screening (name and payment screening)
Build and maintain effective control frameworks that support scalable onboarding and monitoring of higher-risk products, including:
Segregated and virtual account structures
Embedded banking and platform or API-based client flows
Cross-jurisdictional payment corridors and correspondent-like arrangements
Drive continuous improvement through process optimisation, tooling enhancements, automation opportunities, and MI improvements.
Maintain full auditability and regulatory defensibility of operational activity, decisioning, and controls.
Represent Financial Crime Operations in governance forums, internal and external audits, and regulatory engagements as required.
Partner closely with Risk, Compliance, Legal, Product, and Technology to ensure financial crime operational frameworks remain effective and fit for scale.

Essential Skills & Experience Required

Proven track record in leading financial crime operations functions within a regulated banking or financial services environment.
Deep understanding of UK AML/CTF, sanctions, and regulatory expectations(FCA, PRA, JMLSG).
Experience managing financial crime controls for high-risk client segments (e.g. NBFIs, MSBs, FX brokers, crypto firms).
Strong understanding of the three lines of defence model and effective 1LoD ownership.
Expertise in transaction monitoring, name screening, onboarding/KYC, and ongoing monitoring from both an operational execution and control design perspective.
Strategic and analytical thinker with strong judgement and risk awareness.
Demonstrable experience implementing change (e.g., tooling migrations, process optimisation, TOM builds).
Excellent leadership, stakeholder management, and influencing skills at senior levels.
Strong communication and documentation skills.

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