Navigating the FCA’s Pause on Motor Finance Complaints With the Right Talent
In a recent announcement, the Financial Conduct Authority (FCA) introduced a pivotal pause in the 8-week deadline for motor finance firms to address complaints involving discretionary commission. This strategic move is designed to afford firms the necessary time to comprehensively review and respond to complaints in a consistent and efficient manner. At the heart of […]
Navigating Collections Challenges: Momenta Group’s Expertise in Collections Solutions
In a fast-paced and unpredictable economic landscape, we have seen unprecedented challenges for both businesses and their customers. In the wake of the Covid 19 pandemic, various geopolitical emergencies and a subsequent cost of living crisis, it has never been more important for lenders to ensure they have the right strategy in place to support […]
Understanding Your Compliance Priorities in 2024: How Momenta People Solutions Can Strengthen Your Financial Crime and Compliance Teams
In the ever-evolving landscape of financial regulations, staying ahead of the curve is not just a goal; it’s a necessity. The recent announcement from AUSTRAC outlining regulatory priorities for the year ahead underscores the heightened focus on bolstering the financial system’s resilience against money laundering, terrorism financing, and other serious crimes. As organization’s brace for […]
Navigating AML Tranche 2 Reforms
The Australian Government is reforming Australia’s anti money laundering and counter-terrorism financing (AML/CTF) regime. These regulations propose to extend the existing AML/CTF legislation to certain high-risk services, known as tranche 2 services. The reforms aim to simplify and modernize the regime, reduce complexity, and harden Australian businesses against exploitation by serious organized criminals. Expert insights […]
Insight on the Proposed Extension of the Complaint Handling Pause for Motor Finance DCAs
The FCA is proposing to extend the current pause on the 8-week deadline for firms to respond to consumer complaints about motor finance involving discretionary commission arrangements (DCAs) until at least December 4, 2025. This decision follows an ongoing review of the historical use of DCAs in the motor finance sector and recent legal developments. […]
Insight on Extending Rules for DCA Complaints in the Motor Finance Industry
The Financial Conduct Authority (FCA) is consulting on extending the temporary complaint handling rules for discretionary commission arrangement (DCA) complaints within the motor finance industry. This extension is necessary due to delays in collecting and reviewing data and the ongoing litigation that affects the sector. The FCA had initially planned to set out the next […]
Motor Finance: Your Key Steps to Operational Readiness
The motor finance sector has been in the regulatory spotlight recently, specifically concerning the potential requirement for remediation and redress of Discretionary Commission Arrangements (DCAs) and the emerging challenge of increased complaints relating to Affordability and Irresponsible lending. Momenta’s experts explore the main challenges and advise on the next steps for firms to improve their […]
Motor Finance: Preparing for the FCA’s Next Steps
On 5 June 2025, the FCA released a statement outlining key considerations for implementing a potential consumer redress scheme related to Discretionary Commission Arrangements (DCAs) in motor finance. This follows the Court of Appeal’s 2024 ruling, which deemed such commissions unlawful without informed customer consent, a decision currently under appeal at the Supreme Court. The […]
One Billion Reasons to Rethink Your Financial Crime Strategy
Investment Fraud Hits £1bn in 2024 – A Wake-Up Call for the Financial Sector In 2024, reported investment fraud in the UK surged to a staggering £1 billion – a sharp 34% increase from the previous year. This alarming figure underscores not only the growing sophistication of financial scams but also the rapid evolution of […]
Changing Face of Financial Crime in 2025: Key Proactive Steps for Banks and Fintechs
Financial crime is becoming more complex and fast-moving. With the rise of digital banks, new payment systems and stricter regulations, businesses are finding it increasingly difficult to keep up. In 2025, financial institutions, particularly fast-growing challenger banks, face greater pressure than ever to detect and prevent financial crime while maintaining a seamless customer experience. The […]