TCC Group (TCC, Momenta and Recordsure) Kit Ruparel, Chief Technology Officer recently discussed Agentic AI in Ecommerce & Payments Briefing. Agentic AI systems, autonomous tools that can act across multiple platforms, are introducing a new layer of risk for businesses. Their ability to operate independently with broad access can lead to data leaks, compliance issues, and security vulnerabilities, especially when used without proper oversight or governance. The rise of “shadow AI,” along with risks like prompt injection and unintended actions, means errors can scale quickly.
Ultimately, while agentic AI offers significant efficiency gains, the article emphasises that companies should treat agentic AI as high-risk infrastructure, with the need for robust governance, strict permissions and security-first deployment – rather than being viewed as a simple extension of existing AI tools or as an evolution of traditional chatbots.
