Customer Support Administrator

UK

What's the Role?

Our client is seeking Customer Support Administrators to join as part of a high-quality team working on a Car Finance project. You will be working in a results-orientated environment, focusing on delivering good outcomes for customers. Previous customer service experience with the ability to work in a fast-paced administrative environment and confidently speak to customers is essential.  

Apply

Location

Remote (Must be available to attend office in Milton Keynes the first week for laptop set up & training)

Rate

£135 per day

Hours

Standard Business Hours

Start

ASAP

Duration

Until 31st December 2026

Responsibilities

  • Communicating with customers through a range of channels including letters, emails and telephone.  
  • Providing clear, accurate and unambiguous responses in line with house style.  
  • Answering inbound customers calls to provide support and guidance.  
  • Handling inbound written correspondence and performing the necessary action for the customer queries.  
  • Supporting the updating of customer records, capture of data and information to redress calculations.  
  • Ensuring that productivity and quality targets are achieved.  
  • Adhering to regulatory and business requirements.

Essential Skills & Experience Required

  • Be comfortable on the telephone (polite, clearly spoken and articulate) and have strong literacy skills as you will also be contacting customers by letter.  
  • Good listening skills and experience of delivering a high standard of customer service.  
  • Previous office administration experience.  
  • Work autonomously and as part of a wider team.  
  • Be driven, flexible and able to work to targets.  
Apply

When you click ‘Apply,’ you’ll be redirected to our secure resourcing system to submit your contact details and upload your latest CV.

About us

Our reputation is built on 30 years’ experience of deploying highly skilled individuals to work with clients across the Financial Services, Legal, Technology and Training & Development sectors. Today, our network of Associates provides high calibre services to leading companies in the UK and beyond.

If you have the skills and experience for this exciting role then apply today and don’t miss out on this exceptional opportunity to become one of our associates and join a company that provides our people with quality opportunities, development and ongoing support globally.

More