Our client is seeking experienced Service Charge Accountants to support the reconciliation of large and complex data sets across their London commercial and residential property portfolios. This role will focus on ensuring the integrity and accuracy of service charge data through detailed reconciliations and supporting the embedding of a new service charge budget process. Please note this role focuses on data reconciliation and integrity; it does not involve fraud investigation or detection, and candidates must be available to work on-site in London up to 3 days per week.

Are you a customer service professional looking for a new role and entering the Banking industry?

Our client is seeking a proactive and detail-oriented Junior PMO to provide clerical and administrative support The ideal candidate will have experience supporting projects and programmes, ensuring governance, documentation, and reporting standards are maintained.

Our client is seeking Customer Support Administrators to join as part of a high-quality team working on a Car Finance project. You will be working in a results-orientated environment, focusing on delivering good outcomes for customers. Previous customer service experience with the ability to work in a fast-paced administrative environment and confidently speak to customers is essential.

Our client is seeking an experience Senior Business Analyst to capture and document requirements, translate them into functional plans, and assist with managing projects through to completion.

Our client is seeking a Head of PMO to manage governance, delivery assurance and project oversight across multiple work-streams. You’ll be technically strong, able to write board-papers, give ExCo updates, shape strategy and roll your sleeves up to drive delivery. Although no direct reports, you'll oversee work-stream leads who execute the detailed delivery.

We are seeking an experienced Collections Manager to lead and transform a collections team within a leading financial services firm. The successful candidate will be responsible for day to management of the team as well as and driving a full operational revamp of the collections function - introducing new processes, structure, and performance frameworks to enhance effectiveness and customer outcomes. This role is ideal for a proven leader with hands-on experience in collections, arrears, or recoveries, who can deliver operational improvements while maintaining a strong focus on fair customer treatment, vulnerability support, and compliance standards.

Our client is seeking a proactive and analytical Fraud & Transaction Monitoring Analyst to join their Operations team in Cardiff. The successful candidate will play a key role in protecting the business and its members from fraud and financial crime. This is a hands on role focused on investigating fraud cases, monitoring suspicious activity, and supporting the development of fraud prevention strategies across the business. The role requires sound judgement, data driven decision making, and strong collaboration with internal teams to ensure fair and compliant outcomes.

Our client is looking for a proactive, analytical, and business-savvy Risk Manager to support key risk initiatives across the business and within their credit card function. This is a contract role designed to support both enterprise risk work (e.g. building a Risk Register) and day-to-day credit risk oversight. This is a delivery-focused role for a self-starter with a background in retail financial services, who can work cross-functionally and communicate effectively at all levels, including the executive team.

Reporting to the Group Company Secretary, we are seeking a Director of Governance - UK Bank to lead a dedicated team responsible for the effective operation of the banks board and executive risk committee framework. This role ensures compliance with PRA and FCA requirements and promotes high standards of corporate governance. You will be passionate about corporate governance, continuously seeking improvement, and thrive in a dynamic and fast-paced environment. This is a senior position working closely with board members and senior leadership. You will lead by example and demonstrate an unwavering commitment to excellence. As a skilled communicator, you will play a critical role in shaping and executing the Bank’s corporate governance strategy, also supporting the broader Group Company Secretariat strategy. Strong regulated financial services and/or banking experience is essential.

Are you a recent graduate looking for a new role and entering the industry? or do you have recent experience working in a Bank or financial services organisation?

Our client, a prominent provider of SaaS solutions to the UK Utilities sector, is looking for an experienced Managed Service Agent to join their vibrant team. The ideal candidate will possess excellent attention to detail, and demonstrate proficiency in data entry and following established processes.