The FCA will publish the final details of its motor finance redress scheme shortly after markets close on Monday 30th March 2026, it has announced today. This marks a critical moment for the motor finance sector, bringing clarity to a programme that has been closely watched since the initial consultation in October 2025.
While the announcement will provide the framework for compensation, the operational and evidential challenges for lenders are significant. With millions of historic agreements in scope, firms will need to act quickly to ensure they can deliver fair outcomes efficiently, in line with regulatory expectations.
At Momenta, we have been supporting firms through complex remediation programmes, helping them prepare for large-scale redress. Our experience shows that early preparation – particularly around data integrity, governance and complaint handling – is the key differentiator between reactive and proactive responses. Lenders that prioritise structured planning and adopt automated, data-driven approaches are best positioned to manage redress at scale while meeting the FCA’s requirements for timeliness and transparency.
In the coming weeks, the important areas for firms to focus on include:
- Assessing the affected customer base and reviewing historical data
- Strengthening governance and operational frameworks to deliver redress at scale
- Implementing technology-enabled solutions to automate calculations, trace customers and manage communications
Firms that act swiftly and strategically will not only mitigate risk but also position themselves to deliver fair outcomes and demonstrate compliance with the FCA’s expectations.
Momenta is ready to help lenders navigate this critical period, offering practical, bespoke solutions to support efficient, data-driven remediation at scale. Get in touch to find out more.
