Insurance Edge: Pure protection in focus FCA market study raises regulatory expectations for 2026

Recently featured in Insurance Edge, TCC Group’s (TCC, Momenta and Recordsure) CEO Joe Norburn shared his perspective in Pure Protection in Focus: FCA Market Study Raises Regulatory Expectations for 2026. The article explores the FCA’s ongoing market study into pure protection distribution, with a focus on fair value, commission structures, competition and how consumers access protection products. With […]

What the FCA’s Regulatory Priorities report means for consumer investment firms

After promoting its new approach to communicating with sectors for several months, the FCA published its first Regulatory Priorities report in February. The first report focuses on the insurance sector and sets out the work the FCA has undertaken in the market, the priorities it has identified, the activity it plans to carry out during the year – and crucially, what […]

Always Finance News: Consolidation isn’t the risk. Getting it wrong is

TCC Group’s (TCC, Momenta and Recordsure) CEO Joe Norburn recently featured in Always Finance News, consolidation in the UK advice and wealth management market is now seen as a structural shift rather than a temporary trend, driven by succession challenges, regulatory pressures and rising operational costs. The FCA’s latest review highlights that the key issue is not consolidation […]

Motor finance consumer redress scheme implementation expectations

The FCA has announced that if a motor finance consumer redress  scheme (CRS) is implemented following the end of the consultation period this month, it will include an implementation period.   The implementation period will likely be three months, extending up to five months for older agreements. During that period, firms would be expected to prepare to operate the scheme and then process the […]

Why traditional resourcing models are quietly undermining financial services firms

For years, many financial services firms have structured their workforce around a simple assumption. Build a permanent team large enough to withstand peak demand and if regulatory change intensifies or remediation programmes accelerate, the organisation will have the internal capacity to absorb it.  Yet the peak-capacity staffing model was designed for certainty in an uncertain […]

Money Marketing: Joe Norburn Consumer Duty and the next phase of advice regulation

Recently featured in Money Marketing, Joe Norburn TCC Group’s CEO (TCC, Momenta and Recordsure), outlines how the next phase of Consumer Duty marks a shift from implementation to evidence. The Financial Conduct Authority (FCA) is signalling a move away from additional prescriptive rules, instead expecting firms to demonstrate —through data, monitoring and measurable improvements — how they are […]

Navigating financial crime compliance in a changing regulatory landscape

2026 marks a pivotal year for financial crime compliance in the UK. Following the HM Treasury’s consultation, the government has confirmed that the FCA will become the single anti-money laundering and counter-terrorist financing (AML/CTF) supervisor for professional services – taking on oversight of law firms, accountancy firms and trust company service providers. This replaces the current fragmented system where a mix of professional body supervisors and multiple public authorities share responsibility for AML/CTF supervision. While full […]

FCA guidance on multiple representation in motor finance complaints

The FCA and Solicitors Regulation Authority (SRA) have issued a joint message to claims management companies and law firms involved in motor finance commission claims.  The regulators are emphasising the issue of multiple representation. This is when a complainant may have multiple representatives instructed on the same claim, with instances of up to four different representatives appearing for a single claim noted.   To address this with motor finance lenders, the FCA has also […]