We were asked to explore an offshore solution for a team of 50 full time skilled administrators who had to have excellent administrative skills and an eye for detail/ accuracy.
Offshore Solution – Data Administration Home Mover Process
May York2025-03-20T11:22:55+00:00We were asked to explore an offshore solution for a team of 50 full time skilled administrators who had to have excellent administrative skills and an eye for detail/ accuracy.
Financial Crime Remediation – Managed Service
May York2025-03-20T10:04:57+00:00Following successful delivery of a periodic and event-driven review programmes for the bank’s Financial Crime BAU and Remediation functions, Momenta was approached to establish a managed-service programme to review a cohort of 6500 high-risk customer KYC files.
Motor Finance Provider – Complaints Resolution
Marketing2025-03-20T10:30:39+00:00Following the successfully delivery of three other programmes of work, our client sought support from Momenta to resolve a cohort of 450 consumer complaints.
Leading Financial Services Provider – Pensions & Annuity Review
Sue Foster2025-03-20T10:38:14+00:00A leading financial services client approached us with the requirement to place 400 associates across 2 Pensions and Annuities projects based outside of London. Both the high volume of the requirement and the location were challenges the client faced with filling these roles.
Digital Challenger Bank Financial Crime Remediation
May York2025-03-20T10:06:11+00:00The client appointed Momenta to engage with the Bank’s customers and complete the remediation of over 200,000 cases within 12 weeks. The project required the development of a comprehensive end-to-end operating model.
Major Global Bank – KYC/AML Transaction Monitoring & CDD Program
May York2025-03-20T10:00:12+00:00A major Transaction Monitoring & CDD backlog and remediation program was required to be established at short notice. Momenta already had a small existing KYC/AML team in place working on a previous program of work.
Major Retail Bank – PPI Remediation Programme
ADMIN_MEDENA2025-03-20T10:39:29+00:00Momenta was required to supply 1,100 experienced contractors to undertake case handling, quality checking and team leading roles within a pre- assembled project team, to support a major Remediation programme.
Retail Bank – DSAR & Information Requests
May York2025-03-20T10:01:22+00:00Momenta was required to initially supply 170 experienced contractor resources to support the bank’s response to high volumes of PPI Information & Data Subject Access Requests.
Corporate Bank – Financial Crime Remediation
May York2025-03-20T10:04:20+00:00Momenta was approached to deploy resources across our client’s Corporate & Commercial FC Remediation operation. The programme initially required c. 30 contractors to support with Client Services & Outreach activities.