Momenta were tasked to resource for 20 Financial Crime Analysts within 5 working days for a client. This was the initial request from a new client and the expectation was to fulfil these roles quickly and to ensure that they could all commence on the same day to enable training.
Due to the compressed timescales of this project, Momenta were required to source, interview and assess possible candidates according to the client’s specifications.
Momenta worked against the following challenges:
Since the first placement of the initial team and due to the successful delivery of the project, Momenta has been retained as a preferred supplier for the client’s BAU operations, and has to date supplied a concurrent team of 250 people, working in roles across Transaction Monitoring, Sanctions High-Risk Customer, and CDD/EDD.
The success and completion of the initial short-term project allowed Momenta to continue to be utilised as the trusted resource vendor, supplying the client with the best possible candidates in the shortest time scales, whilst conducting all interviewing, vetting and HR responsibilities for the client.
A leading UK retail bank required urgent support in building training capability for a large-scale financial crime remediation project.
The client, a UK finance provider, needed complaints and collections agents to support their arrears team dealing with a backlog of complaints and increased call volumes.
An Australian Big 4 Bank experienced an increased need to engage with clients needing support due to challenging personal financial circumstances.