Case studies2025-02-04T13:07:40+00:00

Case studies provide examples of our services in action. These are drawn from our core competencies. Each case shows how we met the unique challenges of each project and demonstrates our versatility.

Big 4 Australian bank- Customers facing financial difficulties

We were asked to explore an offshore solution for a team of 50 full time skilled administrators who had to have excellent administrative skills and an eye for detail/ accuracy. ​

Offshore Solution – Data Administration Home Mover Process​

We were asked to explore an offshore solution for a team of 50 full time skilled administrators who had to have excellent administrative skills and an eye for detail/ accuracy. ​

Major Global Bank – KYC/AML Transaction Monitoring & CDD Program

A major Transaction Monitoring & CDD backlog and remediation program was required to be established at short notice. Momenta already had a small existing KYC/AML team in place working on a previous program of work.

Retail Bank – DSAR & Information Requests ​

Momenta was required to initially supply 170 experienced contractor resources to support the bank’s response to high volumes of PPI Information & Data Subject Access Requests.​

Corporate Bank – Financial Crime Remediation

Momenta was approached to deploy resources across our client’s Corporate & Commercial FC Remediation operation. The programme initially required c. 30 contractors to support with Client Services & Outreach activities. ​

Financial Crime Remediation – Managed Service

Following successful delivery of a periodic and event-driven review programmes for the bank’s Financial Crime BAU and Remediation functions, Momenta was approached to establish a managed-service programme to review a cohort of 6500 high-risk customer KYC files.

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