Case studies provide examples of our services in action. These are drawn from our core competencies. Each case shows how we met the unique challenges of each project and demonstrates our versatility.
We were asked to explore an offshore solution for a team of 50 full time skilled administrators who had to have excellent administrative skills and an eye for detail/ accuracy.
A major Transaction Monitoring & CDD backlog and remediation program was required to be established at short notice. Momenta already had a small existing KYC/AML team in place working on a previous program of work.
Momenta was required to initially supply 170 experienced contractor resources to support the bank’s response to high volumes of PPI Information & Data Subject Access Requests.
Momenta was approached to deploy resources across our client’s Corporate & Commercial FC Remediation operation. The programme initially required c. 30 contractors to support with Client Services & Outreach activities.
Following successful delivery of a periodic and event-driven review programmes for the bank’s Financial Crime BAU and Remediation functions, Momenta was approached to establish a managed-service programme to review a cohort of 6500 high-risk customer KYC files.
The client appointed Momenta to engage with the Bank’s customers and complete the remediation of over 200,000 cases within 12 weeks. The project required the development of a comprehensive end-to-end operating model.