A leading financial services client approached us with the requirement to place 400 associates across 2 Pensions and Annuities projects based outside of London.
Both the high volume of the requirement and the location were challenges the client faced with filling these roles.
Momenta proposed adapting standard resourcing and management processes to fill a portion of these positions with suitable Graduates for relevant roles.
We appointed a Momenta Graduate Coordinator to oversee the Graduates journey through the resourcing and referencing process, as well as an Onsite Client Site Team Coordinator to act as a point of contact for both Graduates and the client.
Modified the standard Attraction Strategies by targeting student and graduate focused medias and platforms.
Created streamlined onsite interview and assessment processes to consolidate previously lengthy and longwinded assessment procedures.
Spanning a six-month period, over 100 graduates were placed in suitable roles across the two projects.
Momenta’s resourcing strategy mitigated a major risk to the client’s Remediation programme, ensuring target headcount was met in line with plans.
Low levels of attrition were also seen following Momenta’s successful strategy to recruit high quality resources.
Collections & Hardship Resourcing for a Major Australian Bank
Collections, Hardship & Customer Vulnerability Support
Customer Support, Collections & Arrears Management