Modernising the redress system: what FCA CP26/9 means for firms

On 16 March 2026, the Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) published Consultation Paper CP26/9, alongside finalised guidance FG26/2 on identifying and rectifying harm. This latest step suggests the most far-reaching overhaul of the UK’s consumer redress framework in a generation, and it has real, immediate consequences for how financial services firms manage […]

FCA Consumer Finance Regulatory Priorities 2026: What it means for compliance leaders

The FCA has published the latest in its series of Regulatory Priorities reports, with the Consumer Finance Regulatory Priorities report released on the 17th March 2026. This follows the Insurance, Consumer Investments and Pensions reports published in February and March, with nine reports planned in total across retail and wholesale markets.  These reports are important for all firms. They set out the FCA’s supervision priorities, explain how it […]

Ecommerce & Payments Briefing: The hidden risks inside Agentic AI systems

TCC Group (TCC, Momenta and Recordsure) Kit Ruparel, Chief Technology Officer recently discussed Agentic AI in Ecommerce & Payments Briefing. Agentic AI systems, autonomous tools that can act across multiple platforms, are introducing a new layer of risk for businesses. Their ability to operate independently with broad access can lead to data leaks, compliance issues, and security vulnerabilities, especially when […]

What the FCA’s Pensions Regulatory Priorities report means for pensions providers

The FCA has published the latest in its series of Regulatory Priorities reports, with the Pensions report released on 10th March. This release marks the third report in the series, following the Insurance report published on 24th February and the Consumer Investments report published on 4th March. Over the course of the year, the regulator will release nine reports in total across retail and wholesale markets.  These reports are important for all firms. They set out the FCA’s supervision priorities, explain how it intends to enable innovation and include […]

Insurance Edge: Pure protection in focus FCA market study raises regulatory expectations for 2026

Recently featured in Insurance Edge, TCC Group’s (TCC, Momenta and Recordsure) CEO Joe Norburn shared his perspective in Pure Protection in Focus: FCA Market Study Raises Regulatory Expectations for 2026. The article explores the FCA’s ongoing market study into pure protection distribution, with a focus on fair value, commission structures, competition and how consumers access protection products. With […]

What the FCA’s Regulatory Priorities report means for consumer investment firms

After promoting its new approach to communicating with sectors for several months, the FCA published its first Regulatory Priorities report in February. The first report focuses on the insurance sector and sets out the work the FCA has undertaken in the market, the priorities it has identified, the activity it plans to carry out during the year – and crucially, what […]

Always Finance News: Consolidation isn’t the risk. Getting it wrong is

TCC Group’s (TCC, Momenta and Recordsure) CEO Joe Norburn recently featured in Always Finance News, consolidation in the UK advice and wealth management market is now seen as a structural shift rather than a temporary trend, driven by succession challenges, regulatory pressures and rising operational costs. The FCA’s latest review highlights that the key issue is not consolidation […]

Motor finance consumer redress scheme implementation expectations

The FCA has announced that if a motor finance consumer redress  scheme (CRS) is implemented following the end of the consultation period this month, it will include an implementation period.   The implementation period will likely be three months, extending up to five months for older agreements. During that period, firms would be expected to prepare to operate the scheme and then process the […]