What they neded
A team to review advice given on Unregulated Collective Investment Scheme (UCIS), then propose and deliver appropriate redress and communication activity according to the findings.
The extended sample was completed within the target timescales, achieving 98% first time Quality Assurance approval. Momenta’s input into the plan for the wider review and calculation of redress enabled our client to reduce costs and meet the requirement faster.
The plan received Regulator approval and the wider review then commenced. Momenta case analysts reviewed the remaining files and calculated redress payments, based on the principles agreed.