What’s the role?

We have upcoming roles in Melbourne working with a reputable banking client — an opportunity to truly make a difference and start your career! As a Customer Services Officer, you will work within a specialised team providing guidance to families and executors through one of life’s most difficult transitions.

Responsibilities: 

• Providing clear, compassionate communication
• Minimising stress through efficient and accurate service
• Protecting the interests of customers and the bank
• Collaborating across teams to deliver meaningful outcomes

Skills & Experience required:

• A background in Customer Service will be highly desirable.
• Highly organised with the ability to work as a team player.
• Dedicated and reliable.
• Exceptional written and verbal communication skills.