We are seeking a Head of Compliance Monitoring to join a recently acquired Wealth Management firm. Our client is a prominent provider of pension schemes and investment platforms, offering comprehensive business process outsourcing, technology solutions, and full-spectrum front-to-back office support services. 

Responsibilities:

• Design an annual monitoring plan to ensure all areas covered in frequency as to both regulatory expectations and client requirements
• Ensure above takes into consideration higher risk areas after discussion with senior management
• Design (or ensure designed) detailed monitoring programmes across all relevant areas and also ensure when regulations/SOPs change, such programmes are properly updated
• Liaise with such area as to when convenient and allocate relevant staff to complete (both UK & offshore)
• Review findings and ensure split between systems issues and actual regulatory breaches (then in line with other colleagues consider if breach so serious needs to be immediately reported to client and/or regulatory authorities)
• Investigate cause of all breaches & issues, suggest remedial actions and SOP/control enhancement
• Ensure all above discussed with management and report issued
• Ensure all follow up actions agreed and appropriately implemented
• Manage, mentor and train UK team & offshore Team
• Assist in client visits

Essential skills & experience required:

• Previous experience of compliance monitoring (or external or internal audit if also covered regulatory requirements) of retail investments (and willing & able to quickly pick up pensions aspects if not covered before)
• Proven experience gained within the Wealth, Investment or Asset management industry
• Level 4 Diploma in Financial Planning would be an advantage
• Previous staff management experience including allocation of resources
• Expert regulatory knowledge and then how regulation applies across relevant business activities and oversight of such
• Ability to work without supervision and under pressure
• Efficient and well organised
• Strong communication skills both written and verbal
• Credible and assertive manner
• Discretion, tact and resilience
• Professional manner with the ability to influence and persuade
• They must be a skilled communicator and able to deal with a wide variety of internal stakeholders and financial regulator
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct