Senior Manager – Operational Delivery Lead
75/25 Resourcing Model: A strategic necessity for financial services
In today’s rapidly evolving financial landscape, operational and compliance leaders are increasingly challenged to navigate ongoing regulatory changes while managing complex remediation projects, all whilst controlling costs and mitigating risks. Traditionally, firms have built large, permanent teams to address peak demands, but this approach is quickly becoming outdated, resulting in competitive disadvantages and strategic inflexibility. Embracing strategic […]
Insurance edge: pure protection in focus
TCC Group (TCC, Momenta and Recordsure) featured in Insurance Edge: Pure Protection in Focus – FCA Market Study Raises Regulatory Expectations for 2026 The FCA’s Pure Protection Market Study signals tougher expectations on fair value, commission transparency and customer outcomes. While improvements have been made in claims and coverage, the regulator remains concerned about protection gaps, commission-driven incentives, […]
Specialist resourcing: Strategic partnership
Top-end consultancy deployment: Strategic compliance leadership
Customer remediation: Defined Benefit pensions
Resourcing partnership: Large-scale remediation project
Strategic resourcing: Complex claims handling
Programme management of regulatory risk and remediation
AI in financial services: a turning point for regulators and firms
Commenting on the recent UK Parliament – Treasury Committee publication of the Artificial Intelligence in Financial Services report, Joe Norburn, CEO at TCC Group (TCC, Momenta and Recordsure), highlighted the growing regulatory and operational challenge posed by AI. “The Treasury Select Committee’s latest report on AI in financial services delivers a stark warning to regulators and firms. AI is already shaping decisions across credit, insurance and customer services, yet […]