What they needed
To source, assess, interview and on-board associates within a 2.5-week timeframe from the initial resource request. The Bank had a skills shortage of compliance assurance analysts as well as gaps in their pre-vetting teams whose role was to conduct comprehensive checks across all the financial advisors within the Bank’s advice channels.
Continual monitoring and communication, to ensure stakeholders were fully involved in the project and kept informed about changes in the resourcing process.
A cost-effective execution and delivery of a resource intensive project. It was a high volume, low cost flexible solution to meet the Bank’s requirements, without compromising quality and a resource pool that could be scaled up or down as required.